FAQ

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Name and key dates that represent the loved one or pet are recommended.  Another option is a sentimental quote that reflects your loved one or beloved pet.  We recommend 60 characters or less for engraving on the bottom of the memorial. There is no additional charge for engraving.

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We estimate 4-6 weeks.  Each and every memorial is hand crafted by our artists, in our private glass studio.  Unlike molded glass pieces, there is a multi-step process to create each piece to order and provide the best quality in the industry.

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Yes. If you want sets of cremated remains in the same memorial please combine the cremated remains prior to sending.  They will share a single swirl and the 2nd swirl will be the color of your choice.

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Yes.  One color starts on the lower half of the swirl with the second color on the top half.  It will still be a double helix.  There is an additional fee for this special request.

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The cremated remains are folded into the hot glass. They cannot be removed.

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The heat of the hot glass will bleach the cremated remains to white.

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About a half a teaspoon is used to create a single memorial.

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We have 100% accuracy in our quality system. Each and every step of the process is hand tracked and supervised and documented to assure the correct cremated remains are in the memorial we create.

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Yes, just select the color that reflects your loved one or beloved pet and a special engraving for your memorial.

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Every Crystal Remembrance is unique.  Part of the uniqueness comes from the way the color (oxides of metals: blue-cobalt, red-gold, green-copper, selenium-yellow, etc) distribute themselves through the glass.  The color density is only under partial control of the artist. The optic properties of glass and the variations in color density may give the Crystal a different coloration than that in the picture.  It’s as distinctive and beautiful, as unique and individual as the loved one or pet it commemorates.

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Cleaning your Crystal Remembrance should be done by hand using a mild glass cleaner and a soft cloth.  No abrasive cloth or cleaning solutions should ever be used.  Crystal Remembrance should not be placed in direct sunlight. The sun’s rays could magnify within the memorial causing a buildup of heat within the piece. Excessive heat can lead to potential cracks in your memorial.

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A Crystal Remembrance™ is a permanent memorial. With care, they will last forever, as a treasured remembrance of a life well lived.

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There is no other company making Crystal Remembrances.  The process requires glass artists of a high level of skill and special equipment to handle such large solid glass art. And the design of the Crystal Remembrance is protected by US patent laws.